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So tile. Sanjeev Kumar Health and Hygiene Issues Mr. Pulla Suresh Magray, Shabir A. Vijender Noonwal, Ms. Amolakdeep Kaur, Ms. Roopali Verma Lateef Ahmad Mir, Dr. Bhushan Sangram Karthikeyan, Dr. Raja Alias Pranmalai Abstract COVID immerses the world in a matter of weeks, intimidating the health and lives of millions of people.
The Pandemic also extremely impacted the Hospitality and Tourism industry across the country. Its effect disrupted human lives and pushed the country to an economic slowdown. This Pandemic brought fear of travel and dining out, on every person be it a domestic or an international traveller. Lockdowns and intra state travel ban, and the fear of being quarantined took its toll on Hospitality and Tourism Industry.
In This paper researchers are making an effort to find out the extent to which this deadly Virus COVID has impacted the Travel and Tourism industry in India and also explains how our tourism sector shall cope with this extraordinary circumstance, and establish Management and Recovery strategies. Reinventing and innovative use of technology is the call of the hour to breathe life into the Hospitality and Tourism Industry.
Additionally, a detailed study is required to adopt necessary healthcare facilities for hotel guests and employees. Introduction The tourism industry in India is one of the important contributors to the economy of the country. Indian tourism is considered as one of the world's most viewed outbound and inbound tourism market.
It then spread across the world almost covering all continents leading to significant reduction in Tourism Estrada et al, It started in December and within few months spread to almost every country across the globe. This speedy spread of COVID has been driven by numerous factors directly associated with, the growth in new technologies, Changing lifestyles and trends with increasing worldwide prosperity and with low transport costs which made travel Nationally and Internationally affordable.
The tourism numbers increased dramatically over the past few decades in the colonized countries of the different part of world such as Brazil, China and India RTE, Travelling became easy and people travel increased For leisure and business purposes which directly impacted upon national, regional and local economies throughout the world.
Tourists spending are directly associated and impacted on sporting and cultural events, Hotels, Shopping, and local business which provide the massive stimulus to local economies and employment. Due to COVID outbreak across the world and without the cure to prevent the disease from spreading and very little medical interventions , all the countries reacted with different measures of non pharmaceutical interventions NPI ,which included complete Lockdown, Isolations, Quarantine and Social distancing measures and various other tactics to deal with the spreading pandemic.
Bans were implemented on gathering of people limitised to a certain numbers. Bans were imposed upon local and international travel as well which directly affected the national economies and severely affected the travel and tourism industry. The situation is bestowed. In the last few months, the travel industry frame work shifted from travel Dodds and Butler, ; Seraphin et al. While a few reporters as of now guess on "What will travel resemble after the Covid", with some incredibly positive points of view beforehand having disproved Forbes, , the travel industry will rebound back as it has from past crisis CNN, The first case appeared in India on Jan in Kerala because of the person visiting from abroad.
In the month of March Mar few more cases reported in Hyderabad and Jaipur because of similar travel history. To put a check on this countrywide spread, the Ministry of Family and Health Welfare enforced travel advisory boundaries that were very parallel to the earlier pandemics, which includes the obligation of self-quarantine rules for 14 days to all global travellers coming to India.
In addition to that, Visas were limited till 15th April for other countries to decrease the spread across the nation. Due to this lock down, mobility in all the sectors decreased drastically. Due to the lockdown, The Indian government had adequate time to prepare to counter possible increase in cases and also develop the health infrastructure which was the need of the hour and coming months.
Lockdown was continued for the 2nd phase until 3rd-May The mortality rate of India is 3. In spite of the dense population burden and limited health facilities, the Indian mortality rate is quite less compared to rest of the world, where this epidemic is really a life threatening disease due to COVID India faced challenges on almost all the sectors Tourism, Hospitality, Transportation etc as discussed in the paper.
Indian tourism and travel trade is considered as one of the world's most observed outbound and inbound market. With the spread of the Corona virus in the nation, the travel industry got exceptionally affected Statista, Individuals were approached to stay at home to defend themselves from the infection Han, This made a significant downslide in the tourism and travel industry from domestic as well inbound and outbound travelers.
As an outcome, the Tourism and Hospitality industries activities got severely affected throughout India. Worldwide travel and domestic travel got severely impacted. Cruise line and Air travel featured as one of the fundamental drivers behind the fast and worldwide spread of the pandemic Chinazzi et al.
In this paper, we consider the numerous manners by which the COVID affected our privileges and focus on the Travel and the Hospitality industry and bring up an issue that implies the fate of this industry. We perceive that this paper has been composed when the pandemic threw at us a significant worldwide threat.
How the hospitality trade will undergo and refurbish in a post-COVID world stays an ambiguous thought and it will be imperative to return to the topic at a later stage. The Hospitality and travel industry may have been most hard-hit, the business confronting the unexpected destroying difficulties.
The letter further shows that the development and the movement business division is "starting at now standing up to breakdown" and is "in a fight for continuance" due to the corona virus overall prosperity catastrophe Guevara, India is a diverse country with has a rich heritage of natural as well as manmade tourist spots.
When one of the components of this industry faces severity, the entire system sees the change. It majorly influences the hotel, Restaurants, Transportation businesses.
These all are interdependent. Five lakh crores of the direct tourism industry and almost double from the associated commercial activity will be at risk. Travellers are avoiding famous tourist destinations because of social distancing norms. It is recommended that the real travel can be replaced by the virtual reality VR Cheong, ; Sussmann and Vanhegan, A situation where revenues are 0 and fixed costs intact creates the question of business continuity itself.
In such situation, naturally hoteliers are able to draw profits for 6 months, cover costs for 4 months and suffer a loss for the remaining 2 months, essentially meaning the small operators are left with very little retained earnings to drive through a phase of prolonged closure of business. In India, the hospitality sector is perhaps at a big loss due to the COVID pandemic as the demand has reduced to an all-time low. Worldwide travel advisories, adjournment of the Visas, the inflicting of Section- prohibition against mass gatherings , India like most another nations is on the some type of lockdown, the ramifications of which are unparalleled.
Nation initially experienced the ruffle effects of the nationwide COVID pandemic tumult towards the end of February , and intensified at the starting of the March. Occupancy athwart hotels in key cities declined hastily and such a decline had never been experienced by the sector in the past.
As per the government there is a complete travelling restriction at the national and international level juts because of that the hotel and restaurant businesses have been impacted very harshly AlBattat A. Because the hotel and restaurant businesses mainly dependent on the tourists. The occupancy rate of the main hotel chains gruffly declined.
As per the World Travel and Tourism Council, almost 50 million jobs will be vanished in this area worldwide because of the hotels booking cancellations. Mobile World assembly which represent a big trade exhibition of the information has also been cancelled.
Most of the big gaming activities are either delayed or annulled to limit the crowd. Olympics as one of the world's major sports affair have been deferred for a year.
India doesn't have a bailout bundle for the lodging business starting at now. This may not seem like a hint of something better over the horizon for the food administration industry. The news is sufficient to frighten, the not all are terrified of the coronavirus, to reconsider, before they request food Online.
It likewise demonstrates how powerless the food administration part is at this moment. One of the hospitality consultancies firm in New Delhi have mentioned in their report that the impact on the hospitality industry will be huge and will take a lots of time to recover. So it is imperative for the Industry to pay them even if the hotels are shut in the future for the employees take care of themselves at such a difficult time.
Internationally, the airline industry ended up in debt-ridden companies and also led to liquidation of some. Further most of the Indian airline models do not have a sufficient arrangement to deal with usual instability, fuel hikes; the situation of COVID came across as a shock.
Mostly employees are jobless, aircraft are in hangers, Salary cuts are worrying and there is a huge loss per day. Once this aviation Industry kick starts it is projected that the industry will start with domestic sectors; and then depending on approval of other countries get to international travel depending upon the rules and regulations of every airport and every city.
There is a news that most of the airlines around Asia would probably follow the principle of low-cost carriers and charge for everything they offer, like Food and Beverages, seat preferences etc. This is one way to maintain physical distancing. This involved skill exhibitions, leisure events awards related to films, promotions of movies, live music bands, comedy serials , Sports Events Football games, other famous events related to sports organized by private and government sectors.
At present, it is hard to estimate the accurate loss. As there are no Film shootings or promotional trial is taking place, movie release dates are affected. Foreign investment also affected, if we talk about the impact on travel. The annual turnover of event industry in India is Rs.
This keeps out marriage events, trade fairs, and exhibitions. The total loss is around Rs 40, crore. There is a total revenue loss as all major events has been postponed or cancelled due to complete lockdown.
Wherein a few event companies are using digital platforms but this platform is not suitable for all the events. EEMA has requested to the government to take care of salaries of daily wagers for next few months. The Pandemic may spread by moving door handles, various areas and infected with the disease WHO, b. Hotel surface areas used by Guests, may surface high count of the virus, and may be a major cause of spreading of infection Park et al. Because of the COVID, guest will prefer to frequent the hotels that provide comforting accommodation facilities and related safe products.
Hotels should also execute standard hygiene reconnaissance at offices by means of manual and computerized rehearses. Further it may be investigated how hotel cleaning staff ought to team up with AI-driven mechanical technology to accomplish cleanliness and hygiene objectives. Hotel room cleanliness is a main section of status Gu and Ryan, Apart from that, researchers have barely ever calculated the cleanliness and hygiene of exact place in a hotel Park et al.
As we all have noticed that hotel surfaces having regular human contact are to be disinfected on priority basis during touch Park et al. Outside locations like the centralized air conditioning system or any other area, may also disinfect by the automatic diffusion of viruses system Zhang et al. Moreover, as a superior stage of sanitation may need funds for equipment, tools, and property, upcoming researches must also believe to what level various categories of hotels should progress their cleansing activities.
The idea of sanitation can expand further than sanitization to include bigger parts of healthcare. Guests are expected to develop into more worried about universal healthcare admission when scheduling journey during the pandemic, like how to look for medical facilities in case of infection. In view of this recently well-known guest requirement, serving customers escort a healthy living style, which will turn into a post-COVID trend for hotel industry in India. Furthermore meditation workshops, fitness workshops, healthy diet options, and are expected to turn into more admired in hotels.
This is expected that nature loving tourism activities Oh et al. Now here we have also a requirement to discover chances for hotels and hotel employees to work in partnership with customers in planning the green practice Jiang et al. Because of world health emergency caused by current pandemic, guests are now expected to pay extra attention to the excellence of Health services when planning a travel.
This utilization is particularly applicable for hotel industry, mostly those accepting regular conference businesses. In this logic, main areas to be focused by potential scholars which comprise how hotel managers should plan advertising statement plan and use marketing statement plans to platform their capacity to shelter customers from public health emergencies, promising customers safety and health throughout their stay, and make them comfortable during the COVID- 19 outburst.
Moreover, in a community health emergency like the current pandemic, this is broadcasted not only amongst customers and hotel employees but also amongst the guests. Therefore, a upcoming research trend moves around whether and why expertise like AI-driven robotics could promise social distance among hotel customers during of COVID, and also how hotels could organization helpful physical isolation methods among people.
Elatedly, study has explained the different advantages of health facilities in hotels that focus in given that healthcare facilities in a hotel by providing proper healthcare services Han, ; Han et al. In this context, it should be meaningful to investigate how early health benefit facilities can be included into other types of hotels to provide better services to their customers. Moreover, given the possible value of hotels in this current scenario, a more detailed testing is necessary about the growing association between healthcare and hotel division.
This statement goes with Nguyen et al. This is a very huge amount and will need a dual planning by the government and hospitality sector to counter the damage brought by Covid Some famous hotel chains and stand alone luxury properties comprise 1.
Hospitality industry need not worry for the end of its business, but should develop and react urgently as per the need of their guests who used to frequent them. Dining out, Food delivery and hotel stays will be there to stay, but with a new normal. The first thought of post corona attack will be on physical condition and security that converts into hygiene, cleanliness and sanitation problems of the property.
The purpose is to give actual proof of health and security by the hotels. It will take some time to call other staff on duty. They should avoid direct contact with the community. The staff going to deliver the food at home shall be screened thermally by the health team available at hotel. It will spare the expense of having high food cost.
There should be a proper apace in between the tables in any food and beverage outlet. Tourism industry took a nose dive as international and domestic flights were cancelled due to insufficient passengers initially and all the airlines grounded during the lock down period. The hospitality industry as a whole has also faced the downfall due to reduced travel. Not only the room sales but also the Restaurant, Bars and Banquet sales dropped down drastically. The MICE industry is an essential and growing segment of the tourism sector with massive possibility.
It affected our lives, our economise, our livelihood pushing towards the global recession and also massive loss to the Tourism industry and Hospitality Industry. References 1. AlBattat A. Emergency planning and disaster recovery in Malaysian hospitality industry.
Balaji, M. Barber, N. Cheong, Roger. Chen, S. The Lancet. Chinazzi, M. CNN The coronavirus has grounded Chinese tourists. Before and after: How coronavirus has emptied tourist attractions around the world. Creswell, J. What happens in Vegas if no one stays in Vegas?
Dodds, R. Overtourism: Issues, realities and solutions. De Gruyter. Estrada, M. Fernandes, N. What will travel be like after the coronavirus? Guevara, G. Gu, H. Han, H. Jiang, Y. Lockyer, T. Magnini, V. Mariani, M. Nguyen, D. Oh, H. Park, H. Seraphin, H. Over-tourism and the fall of Venice as a destination. Wang, G. Tung, V.
Exploring customer experiences with robotics in hospitality. Travel and Tourism: Benchmarking Trends Report Xu, S. Zemke, D. Zhang, S. Zhou, P. E-mail Id: aawasthi1 ggn. The devastating impact of COVID has compelled the Indian government to impose several measures to counter the spread of pandemic by announcing nationwide lockdown, social distancing and it has caused the closures of various business organizations, loss of jobs, drop in economic growth, and reduction in gross domestic product.
Tourism is one of the major revenue-generating industries in India and so it is of paramount importance to take initiatives and strategies to tackle this crisis and provide infrastructure to help boost the industry. Because of the negative impact, it is imperative and requisite for the provision of remedies by the government for ensuring the resurgence of the hospitality and tourism industry. During the literature review, it was found that to sustain the immediate impact of pandemic post-COVID it is necessary to restart the operation and businesses in the usual form concerning, in the pre-COVID era.
This study is also aimed at finding new perspectives in the opportunities concerning social tourism, medical tourism, hospitality industry, and education industry. Introduction According to World Health Organization www. To support health workers several initiatives have been taken at the global level to deliver comprehensive details of advising the appropriate types of equipment and PPEs that medical staff is advised to make use of for protection against this virulent disease COVID To ease the varied demand in languages, it is available in French, Portuguese, English, and Spanish.
The provided instructions in this app are focused on all staff of medical units. The tourism industry is one of the key revenue-generating sectors in the world economy, so is for India too.
By , 6. NEWSHOUR, Sunrise industry is a term denoted to the Indian hospitality industry because there are enormous possibilities of growth and development in this industry in India in near future. Hospitality Industry is measured as one of the most advantageous sectors which also deliver more than 8. Hospitality Industry also encourages foreign direct investment making the way for earning foreign exchange for India.
This has developed the need for online digital tools for continuing the delivery of education and so various digital and technological portals were used for delivering educations to large numbers of masses worldwide. Due to this online classes have become a new normal and also created a possibility of education being converted into a business venture for firms that develop and manufacture digital tools for teaching and delivery. Another perspective is also generated from here which is traditional teaching pedagogies and the abruption which may be generated due to the use of these new teaching pedagogies post COVID Traditional teaching was concerned with students' overall growth along with the benefit of society.
This also produced the business ventures and line of new opportunities for prevailing and new tech- enterprises for creating and developing educational tools for suiting the need of institutes, universities, and schools. According to Economic Times a 'V-shaped' recovery is estimated in the Indian economy in the year Assocham estimated that there will be confidence in customer behavior post-COVID, a slow increasing boost in production leading to significant value in export needed by the market globally.
It was also estimated that post the release of the COVID vaccine there might be a significant boost in the market and economy. Methodology This study is based upon a content analysis of high-quality data from reputed journals and websites and online literature. The scope of this study was to explore and suggest the ways which may be useful for the resurgence of the interlinked tourism and hospitality industries post-COVID These articles and research papers were deeply read and analyzed several times before drawing the review and devising the conclusion.
The treatment of COVID disease is challenging due to inadequate provisions of the healthcare system, community mitigation strategies are the primary ways to hold the COVID pandemic.
In March , the travel restrictions and ban on movement followed by social distancing and measures like home quarantine have affected the tourism industry at large and it resulted in a devastating dip in the functions and operations of airlines due to low turnover of travel by air along with the same ripple effect on other lodging and entertainment industries as well.
The same effect will cause a ripple effect in as well if sufficient and apt strategies are not devised in time. Measures to offset COVID will impact tourism as it is vulnerable to them causing it to be a less preferred need at the time due to social distancing and limited mobility.
Sustainable tourism is the most sought after result airside out of this pandemic as it was long needed as a change in the tourism policies and infrastructures. Higgins, discussed that pandemic caused by The COVID in the year has the probability to change the operational aspects of the tourism industry along with the tourism industry as a whole.
A significant analysis of the prevailing state of tourism suggests that there have been tourism practices and processes favoring policies that promote free-market capitalism, deregulation, and mistreatment.
Hence in the ongoing situation where tourism is almost at a halt, lies the opportunity to develop, restructure, and redo with what had been prevailing earlier in the tourism and needed a long due overhaul of tourism. Another most significant perspective developed in this prevailing situation of tourism caused by the COVID pandemic is to realize and pay the due diligence to how tourism and hospitality industries could have been operating keeping the mother earth at the core of operational aspects to make a world of responsible tourism.
The economy of India came into unparalleled distress because of the eruption of the pandemic caused by the COVID virus. When the pandemic distressed India, the economy was in a shrewd state.
This was further prevailed due to measures imposed by the federal government to mitigate the risk of spread of flu caused by COVID, in the form of norms known as home quarantine, lockdown, worldwide disruption in tourism, and linked disturbance of businesses. The scale of the impact of COVID on the Indian economy will be defined by various variables such as the changed circumstances of the health sector, initiatives taken by the government to mitigate the COVID spread like locking down everything and the outcome of these initiatives along with the situation which will occur post these measures are removed to ease the societal and business factions Dev, S.
The pandemic caused by COVID has made us learn that there can be a crisis for the whole economy of the country based on it. We have also witnessed that the economy of the entire world came to standstill. The reason for this was social distancing used as a measure to mitigate the spread causing the closure of businesses, their offices, the speed of spread of COVID virus changing the perception of customers, businessman and the entire chain of economical activities.
It was reported in the study that the lockdown, financial strategy decisions, and global travel limitations sternly exaggerated the echelon of financial actions performance of companies in the stock market as well. On the contrary, the forced limitation on inner association and superior monetary strategy expenditure had an optimistic outcome on the level of financial actions even though the rising number of cases of inveterate coronavirus did not have a noteworthy consequence on the level of monetary actions Ozili, P.
The whole travel and tourism industry was put to a halt for the first time. It was evident to see the traditional tourism practices almost vanished during the prevailing pandemic COVID The reshaping of the tourism sector is possible and based on the ways COVID is countered and mitigated by the federal and state governments in respective countries Niewiadomski, P.
Kumar, V. Foreign exchange is one of the major reasons for the growth and development of an economy, ad this also is possible and earned significantly due to the paramount outcome of the tourism industry. In India, tourism plays a very vital role in stabilizing the economy by helping in generating revenues and foreign exchange. But the outbreak of flu caused by COVID at the beginning of the year has changed everything which was of paramount importance and essential earlier.
India's tourism industry is packed with an assortment of tourism assets due to which many tourists disembark yearly. The primary and significant step is to revive the Indian economy concerning the revival of the tourism industry in India as soon as possible however the federal government is trying to achieve that. Dinarto, D.
It was also found from the study that the creation of equal opportunities available for all market players of the same industries providing equal access and also ensuring the equilibrium between the domestic and foreign business working and practices.
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